Privacy Policy

1. Introduction

Keepstewary ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to information collected through our website, any related services, and any communications we have with you, whether online, by phone, or by email.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of our website and services.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

Information you provide directly: This includes details submitted through contact forms, enquiry forms, or lead-generation forms on our site, such as your name, email address, phone number, and any message content you choose to share.

Automatically collected information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, referring website, and timestamps, typically through cookies and similar tracking technologies.

Information from third parties: We may receive limited information about you from analytics providers, advertising partners, or other third-party services used in connection with our website.

3. How We Use Your Information

We use the information we collect for purposes such as:

Responding to enquiries and providing requested information about our services; operating, maintaining, and improving our website; personalising content and communications; sending administrative or marketing communications, where you have consented or where permitted by law; monitoring and analysing usage trends to improve user experience; detecting, preventing, and addressing technical issues, fraud, or security concerns; and complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to take steps prior to entering into an agreement with you, our legitimate interests in operating and promoting our business, and compliance with legal obligations to which we are subject.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance functionality, analyse traffic, and support marketing efforts. Cookies are small text files stored on your device that allow us to recognise your browser and capture certain information.

You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies. Where required by law, we will seek your consent before placing non-essential cookies on your device.

6. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

With service providers who perform functions on our behalf, such as website hosting, analytics, and email communication, under appropriate confidentiality and data protection obligations; with professional advisors such as legal or financial consultants where necessary; in connection with a business transaction such as a merger, acquisition, or sale of assets; and where required to comply with a legal obligation, court order, or governmental request, or to protect our rights, property, or safety, or that of others.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If we transfer personal information across borders, we will take appropriate steps intended to ensure that such transfers comply with applicable data protection laws and that your information continues to be protected to a standard consistent with this policy.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to access the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information, object to or restrict certain processing activities, request portability of your information, and withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch using the contact details provided on our website or in our footer.